Returns & Refunds Policy

1. Return Eligibility

Strong Shooter Company LLC aims to provide a satisfactory shopping experience for customers purchasing men’s clothing through our website, https://davidstrongsc.com.

Customers may request a return within 30 days of receiving their order, provided that the item meets the applicable return conditions.

To qualify for a return, items must generally be:

• Unworn, unused, and unwashed.
• In their original condition, with original tags and packaging where applicable.
• Free from damage, stains, odors, or alterations caused after delivery.
• Accompanied by the order number or other reasonable proof of purchase.

For hygiene and product-integrity reasons, certain items may be ineligible for return where permitted by applicable law. Any such exclusions will be disclosed before purchase where required.

Items that have been worn, washed, altered, damaged through customer use, or otherwise rendered unsuitable for resale may be refused for return, except where the return is required by applicable law or the item is defective.

2. Reasons for Return

Customers may contact us to request a return for reasons including the following:

Defective or Damaged Products

If an item arrives defective, damaged, or materially different from its description, please contact us with your order number, a description of the issue, and supporting photographs where appropriate.

After reviewing the claim, we will provide instructions for the applicable return, replacement, or refund process.

Incorrect Items

If you receive an item different from the one ordered, please contact us so that we can review the order and help resolve the issue.

Non-Quality-Related Returns

If you wish to return an item because of personal preference, sizing, color preference, or another reason unrelated to product quality, the item must meet our return eligibility requirements.

Customers are responsible for return shipping costs for non-quality-related returns, unless otherwise required by applicable law or agreed by us in writing.

3. Return Authorization and Instructions

Before returning any item, please contact us at [email protected] to request return instructions.

Please include:

• Your order number.
• The email address used to place the order.
• The item you wish to return.
• The reason for the return.
• Photographs or other supporting information, if relevant.

Please do not send items to the business address without first receiving return instructions. Our business address is not necessarily the designated return-processing location.

Items returned without prior communication may experience processing delays.

4. Return Shipping Costs

For confirmed quality-related issues, including defective, damaged, or incorrectly supplied products, Strong Shooter Company LLC will cover reasonable return shipping costs or provide an appropriate return arrangement, subject to verification and applicable law.

For returns requested for reasons unrelated to product quality, customers are responsible for return shipping costs.

Original shipping fees, if any, may be non-refundable for non-quality-related returns, except where otherwise required by applicable law or stated in writing by us.

We recommend using a shipping method that provides tracking and retaining proof of shipment until the return has been resolved.

5. Refund Eligibility and Processing

Once the returned item has been received and inspected, we will notify the customer of the return decision.

If the return is approved, the refund will be issued to the original payment method whenever possible.

Approved refunds will generally be initiated within 3–5 business days after the returned item has been received and the return has been approved.

The time required for the funds to appear in the customer’s account may vary depending on the payment provider, card issuer, or financial institution.

If a refund has not appeared after a reasonable period, customers may contact us for assistance.

6. Exchanges

If you need a different size, color, or item, please contact us to confirm whether an exchange is available.

Exchange requests are subject to product availability and the applicable return conditions. If an exchange cannot be arranged, we may offer a return and refund where eligible.

Customers should not send an item for exchange before receiving instructions from our customer support team.

7. Non-Returnable Items and Exceptions

Items that have been worn, washed, altered, or damaged after delivery may not qualify for return unless the item is defective or applicable law requires otherwise.

Products identified as non-returnable before purchase, where such exclusions are lawful, may also be excluded from voluntary returns.

Nothing in this policy excludes or limits any mandatory consumer rights or remedies available under applicable law.

8. Cancellations and Order Changes

If you need to cancel or change an order, please contact us as soon as possible at [email protected].

We will make reasonable efforts to accommodate requests received before the order has been processed or dispatched. Once an order has been shipped, cancellation may no longer be possible, and the customer may need to follow the applicable return procedure.

If an order is canceled after payment has been collected, any applicable refund will be processed in accordance with this policy and applicable law.

9. Contact Information

For questions about returns, exchanges, or refunds, please contact us:

Company Name: Strong Shooter Company LLC

Email: [email protected]

Business Address: 1969 EUHARLEE RD KINGSTON. GA 30145-2504 BARTOW

Website: https://davidstrongsc.com

Please include your order number when contacting us about an existing purchase so that we can assist you more efficiently.